Contributed by Raj Thakkar, founder and CEO, Charter School Business Management Inc. Could you step away from your company unexpectedly for months on end—and know everything would run smoothly? What would you do if you had to step away unexpectedly from your business for four months, just days after you’d landed your biggest client ever? That’s the quandary I faced in July 2019. My company was growing―fast. We had recently signed a client that was 10X larger than our other clients when I got that dreaded phone call: My mother had been diagnosed with stage four cancer, with only months to live. It was an easy decision for me, in that it wasn’t a decision at all. I would travel to her home state (1,500 miles away) and live there to take care of her every need during her final months. And I wouldn’t simultaneously run my company during this time; my focus would be fully on my mother. The only silver lining in this scenario is that when I announced to my team that I was stepping away, I knew they could handle it. How did I know? Because my second-in-command and I had recently acquired the tools and professional development to handle it. How to groom your second-in-commandHere’s what we did: In the previous year, Karen Daniels, my COO, and I forged a deeper level of communication and trust by participating in the Master Key Executive program. Don’t get me wrong—we had a great relationship prior to the program. Karen and I created and maintained a strong relationship forged from working together for more than a decade. And yet, though I could be vulnerable when sharing business concerns with other entrepreneurs through my EO Forum, I realized there was a level of disconnect between Karen and me in our mutual blind spots. The Master Key Executive (MKE) program changed that. It provided us with the tools and knowledge to build a bridge across that small gap of disconnect, and now we are stronger and more aligned than I ever imagined possible. This next-level alignment empowered Karen with the capability to run the company according to the priorities and strategies we discussed in-depth each week for the previous year. She was in my head; she knew exactly what my concerns and priorities were for each facet of the business, and that built next-level confidence and trust. 6 critical tools that empowered me to step awayThe tools that MKE provided us that enabled me to confidently step away from my company at such a critical point in its growth include:
Renewed focus on “What, and more importantly, Why?”I always knew the importance of my getting out of the way of the great people we hire to do their jobs extraordinarily well. The MKE program helped me regain the clarity that I must remain focused on “What, and more importantly, why?” and let my team focus on the “how and when” of our business. As an entrepreneur, you have to trust your people. The more I surrender and let go, the better outcomes are happening. It’s the opposite of Founder’s Syndrome―when you want to micromanage every aspect of the company you created. You just have to let go. Here’s proof: After being stuck at a revenue plateau for three years, the year after we participated in MKE, my company’s top-line and bottom-line growth were 20 percent each! If you’re an entrepreneur who’s considering joining the MKE program, don’t hesitate. Invest in your people. The MKE program is good for you, and good for your team. It will free up your time so you can get back to doing what you love and will help you create more impact in your community. It’s one of the best professional development programs I’ve ever encountered, and it’s forever changed how I run and scale my business. Raj Thakkar is founder and CEO of Charter School Business Management, an Entrepreneurs’ Organization (EO) company in New York. The company empowers charter schools with financial knowledge, accounting services and back-office support. The Master Key Executive program is run by Kent Gregoire, an EO Boston member. The post Could You Step Away From Running Your Company? Here’s How I Did. appeared first on Octane Blog – The official blog of the Entrepreneurs' Organization. via Octane Blog – The official blog of the Entrepreneurs' Organization https://ift.tt/2SJxTaS
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